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Needs Assessment:
IWD's Business Service Representatives are trained to help you identify solutions to your workforce and workplace needs. Whether recruitment, employee selection, new employee orientation, retention, or other human resource issues (workplace safety, expansion or downsizing, locating financial incentives, job insurance, changing laws or regulations) are an issue for you, our staff can assist you to define these and other organizational challenges. Once issues have been identified, IWD staff will prepare a plan that addresses your business needs and propose solutions to meet those needs. Contact your regional Business Service Representative for assistance.

Assessment and Testing:
IWD can provide human resource solutions for all stages of the employment cycle - from recruitment to selection to training to promotion. A wide range of selection tools, management assessments, and skills and abilities tests are available. IWD trained staff can help you identify which tools best meet your businesses needs, recommend solutions, and administer products and services efficiently and accurately. Contact your regional Business Service Representative for assistance.

OPAC®:
The Office Proficiency Assessment and Certification (OPAC) System (OPAC) is the premier PC and office skills testing suite. With an array of over 30 tests—the OPAC System is the perfect tool to measure job applicant PC and office skills.

WorkKeys®:
Find out how WorkKeys®, the workplace skills analysis and assessment system developed by American College Testing (ACT) can help your business match workers with appropriate jobs and manage human resources more effectively.

 
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Des Moines, Iowa 50319-0209
Telephone: (515) 281-5387 or (800) JOB-IOWA - (800) 562-4692
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Iowa Workforce Development contributes to the economic security of Iowa’s workers,
businesses and communities through a comprehensive statewide system of employment services,
education and regulation of health, safety and employment laws.