IowaWorks (Text Version)
Iowa Workforce Development's
Portal for Iowa Businesses

Links:

Iowa Workforce Development
IowaJobs
Iowa Trends
Labor Market Information
Business Directory
Frequently Asked Questions 

Welcome to IowaWorks!

Iowa Workforce Development's one-stop resource for Iowa businesses to find workforce information and solutions. Businesses can use this site to:

Iowa Workforce Development works to continually improve our products and services. Is there a resource you would like to see or can't find on IowaWorks? We welcome your comments or suggestions in making IowaWorks a better site for serving Iowa's businesses.

About IWD

- Iowa Association of Business and Industry
http://www.iowaabi.org/
- Iowa’s Community Colleges
http://www.iowa.gov/educate/content/view/353/951/
- Iowa’s Chambers of Commerce
http://www.iowachamber.net/
- Professional Developers of Iowa
http://www.pdiowa.com/
- The Institute for Decision Making (University of Northern Iowa)
http://www.esd.uni.edu/idm/

Iowa Workforce Development (IWD) strives to improve the income, productivity and safety of all Iowans. In conjunction with state and local economic development efforts, Iowa Workforce Development assists businesses to fulfill their workforce needs.

Mission:
Iowa Workforce Development will provide quality, customer-driven services that support prosperity, productivity, health and safety for Iowans.

Vision:
Iowa Workforce Development envisions a future where Iowa has safe workplaces, a productive and economically secure workforce, and where Iowans are prepared for an ever-changing future.

Guiding Principles:
     - Integrity
     - Results/outcome orientation
     - Collaboration and partnership
     - Data-based decisions
     - Long-term thinking
     - Manage diverse resources
     - Honor and respect diversity
     - Leadership in the New Economy
     - Customer Focus
     - Model the characteristics of a high performance workplace

Assessment and Testing

Needs Assessment:
IWD's Business Service Representatives are trained to help you identify solutions to your workforce and workplace needs. Whether recruitment, employee selection, new employee orientation, retention, or other human resource issues (workplace safety, expansion or downsizing, locating financial incentives, job insurance, changing laws or regulations) are an issue for you, our staff can assist you to define these and other organizational challenges. Once issues have been identified, IWD staff will prepare a plan that addresses your business needs and propose solutions to meet those needs. Contact your regional Business Service Representative for assistance.

Assessment and Testing:
IWD can provide human resource solutions for all stages of the employment cycle - from recruitment to selection to training to promotion. A wide range of selection tools, management assessments, and skills and abilities tests are available. IWD trained staff can help you identify which tools best meet your businesses needs, recommend solutions, and administer products and services efficiently and accurately. Contact your regional Business Service Representative for assistance.

OPAC®:
The Office Proficiency Assessment and Certification (OPAC) System (OPAC) is the premier PC and office skills testing suite. With an array of over 30 tests—the OPAC System is the perfect tool to measure job applicant PC and office skills.

WorkKeys®:
Find out how WorkKeys®, the workplace skills analysis and assessment system developed by American College Testing (ACT) can help your business match workers with appropriate jobs and manage human resources more effectively.

OPAC® - Office Proficiency Assessment & Certification
PC and Office Testing Software

The OPAC Advantage:
The Office Proficiency Assessment and Certification (OPAC) System is a suite of PC-based tests that measure most critical skills and abilities in the modern office environment. The product design was based upon a two-year study by the International Association of Administrative Professionals (IAAP) that identified typical duties. Biddle Consulting Group, an industry leader in test construction, test validation, and employee selection consulting, publishes and maintains continual enhancement of the OPAC System.

The OPAC System is the premier PC and office skills testing suite. With an array of over 30 tests—the OPAC System is the perfect tool to measure job applicant PC and office skills.

While many skill testing packages are simulated software, the OPAC System is the only testing software package that actually interacts with live applications. Why is this so important? It’s the only way to accurately measure an applicant’s job skills, and get a true picture of an applicant’s proficiency.

Software Tests
OPAC software tests measure abilities in specific applications using a “live software” approach. The test administration occurs in live copies of typical software applications such as MS Word®, MS Excel®, MS Access®, Lotus 1-2-3®, and WordPerfect®.

General Clerical Tests
OPAC general clerical tests, such as keyboarding, 10-key, data entry, filing and proofreading, occur directly within the OPAC System and have customizable time limits to suit different purposes and environments.

Specific Knowledge Tests
Specific knowledge tests occur within OPAC System’s exclusive Test. Writer feature, where administrators can create item banks of questions and answers pertaining to any subject. Questions can be associated with specific subcategories and weighted according to the wishes of the administrator. Sound clips, video, images, Web links and special formatting can be added to the questions and answers to enhance test items.

Why Test?
No one can find out everything about a candidate during an interview. Even skilled interviewers may not discover a candidate’s attitudes towards certain workplace or job specific behaviors. Testing helps to ascertain knowledge, skills and abilities not shown on the résumé, in the past performance, or during face-to-face impressions.

Benefits of the OPAC System
It is essential for the success of any business to recruit, hire and train employees with the skills necessary to perform well on the job. The use of The OPAC System at Iowa Workforce Development (IWD) centers are provided at no cost to area businesses. The OPAC System can contribute to a business’ success by providing the following benefits:

What OPAC Clients Have to Say

United Technical Associates, Inc. is very satisfied with the OPAC System. Because we are a professional and technical employment service, it is important to screen all of our applicants. Since our purchase of the OPAC System, we are using the testing package as an important tool in our screening process. The OPAC System is meeting the needs of our clients and also is very cost effective compared to other testing packages.

Alice Skiro
Human Resources Manager
United Technical Associates

I have used OPAC exclusively for my office skills testing. As far as accuracy, reliability and ease of administration, I don’t think OPAC can be topped.

Joe Ray
Senior Human Resources Officer
City of Hoover, AL

I work for the second largest utility in Arizona. We are switching from traditional typing and shorthand secretarial tests to OPAC as our managers feel that knowledge of word processing and language skills are more important than typing speed. We think OPAC will do a good job of assessing the knowledge, skills and abilities required of secretaries at Salt River Project.

Vicki Packman
Senior Analyst—Salt River Project
Tempe, AZ

OPAC System Tests

Operating Systems
Microsoft Windows 95 or higher
Microsoft Windows NT 4.0 or higher

Word Processing
Microsoft Word 2000, 97, 95, 6.0
Spreadsheets
Microsoft Excel 2000, 97, 95, 5.0
Lotus 1-2-3 5.0, 4.0, 3.0

Databases
Microsoft Access 2000, 97, 95, 2.0
dBase 5.5, 5.0
Paradox 5.0
FoxPro 2.x

Keyboarding
Keyboarding
10-Key
Data Entry (Vendor/Inventory/Invoice)

Clerical Tests
Formatting a Letter
Transcription
Composing Minutes
Alpha Filling
Numeric Filing
Proofreading

Financial Tests
Bank Reconciliation
Bank Deposit
Petty Cash
Basic Math

Professional Tests
Legal and Medical Keyboarding
Legal and Medical Proofreading
Legal and Medical Terminology
Legal and Medical Transcription

Business Tax Credits

Iowa employers who hire hard-to-place job applicants may be eligible to receive federal income tax credits under one of two programs—Work Opportunity Tax Credit (WOTC) and Welfare-to-Work Tax Credit (WtWTC).

Tax breaks are tied to the amount of wages the employee earns. The maximum credit under WOTC goes to an employer whose employee earns $6,000 or more. After figuring other tax requirements, the net effect is a tax break of about $1,500 for hiring an individual who earns $6,000. The maximum tax credit can be as much $2,400 if the employee maintains employment for 400 hours or 180 days. To find out more about the Work Opportunity Tax Credit, call (515) 281-9010.

The tax break for an employer under WtWTC can be about $3,500 for hiring an individual who is earning $10,000 or more. The employer can get a tax credit of up to $5,000 if the individual continues working for the employer for a second year. To find out more about Welfare-to-Work tax credits, call (515) 281-9010.

Employers who qualify for both the Work Opportunity Tax Credit and Welfare-to-Work Tax Credit may choose which of the tax credits is most advantageous for a given tax year.

To qualify for either tax incentive programs, employers must hire workers from the following groups: welfare recipients, Food Stamp recipients age 18 through 24 from low income families, disabled persons referred from Vocational Rehabilitation Services and Department for the Blind, and the U.S. Department of Veterans Affairs, Supplemental Security Income (SSI), economically disadvantaged veterans, low income ex-felons, and high risk youth age 18 to 25 who live within the federally defined Enterprise Community (zip code of 50314). 

Iowa employers that meet the following criteria are allowed an additional deduction on their Iowa income tax returns for hiring persons with disabilities. This deduction is 65 percent of the wages paid in the first 12 months of employment; the deduction ceiling is $20,000 per employee. Only those employers that meet the "small business" definition can claim the deduction for employing persons with disabilities. Visit http://www.state.ia.us/tax/educate/78578.html.

Iowa employers that meet certain criteria are allowed an additional deduction on their Iowa income tax returns for hiring ex-offenders. This deduction is 65 percent of the wages paid in the first 12 months of employment; the maximum deduction is $20,000 per employee. To find out more about this tax benefit for employers visit the following links http://www.state.ia.us/tax/educate/78522.html, and number 24. u. located at http://www.state.ia.us/tax/1040EI/Line/03Line24.html.

Federal and State Links

Iowa Links:

Federal Links:

Download the Adobe Acrobat Reader
Portable Document Files (PDF) require downloading 
and installing the free Adobe Acrobat Reader Plug-in.

Forms and Publications

Most forms and publications are organized by subject matter. Use the links below to find the form or publication you need.

Labor Services
The Division of Labor Services offers license and permit applications, wage claim forms and more.

Unemployment Insurance
Download unemployment insurance tax forms, Handbook for Private Employers and other related publications.

Unemployment Insurance Appeals
Frequently asked questions (FAQs) on how to present your case on appeal, an outline of select issues in unemployment insurance adjudication, terms, definitions and more.

Workers Compensation
Download the Workers’ Compensation Manual, benefit schedules, report forms and more.

Other publications of interest to businesses:

Labor Market Information Publications
Visit Labor Market Information for publications about workforce demographics, occupational and industry projections, career information and more.

New Successful Interviewing Guide (PDF)
The revised Successful Interviewing Guide provides valuable information on the application and interviewing process. The Guide was developed by Iowa Workforce Development with input from the Iowa Civil Rights Commission and the U.S. Equal Employment Opportunity Commission.

Workforce Center Administration Publications
Forms and translated brochures.

Brief Comparison of Federal & State Child Labor Laws (PDF)
A publication discussing the primary differences between Iowa and Federal Child Labor Laws.

Work-Based Learning Guide 2002 (PDF - 1.2 MB)
Developed in cooperation with the Iowa Association of Business and Industry (ABI) Foundation, Iowa Department of Economic Development, Iowa Workforce Development and the South Central Iowa Federation of Labor AFL-CIO; this 176 page comprehensive guide offers general guidance for students, teacher-coordinators, school administrators, employers, businesses, communities, and others involved in work-based learning experiences.

Hiring Iowa Teens (PDF)
A guide for employers about hiring teenagers and the Iowa Child Labor Law.

Prevailing Wage Request Form (for Alien Labor Certification)
Employers using the Alien Labor Certification Program to hire foreign workers on a temporary or permanent basis needing a Prevailing Wage Determination.

North American Industry Classification System (NAICS)
The industrial classification of businesses. This coding system focuses on the identification of new and emerging industries and high technology industries, and provides increased detail in the services sector over what was available under the Standard Industry Classification (SIC) system.

IowaWorks News

Subscribe online to our free e-mail news release service. View Current News Releases.

New Printable Minimum Wage Poster (PDF) - A Poster for Iowa's New Minimum Wage in effect April 1, 2007.

Updated Minimum Wage Frequently Asked Questions (PDF) - Addresses questions about Iowa's New Minimum Wage Law.

EMPLOYER ALERT: Revisions to 2007 EEO-1 Reports
Beginning in 2007, significant revisions have been made to the EEO-1 report that many employers must provide to the federal Equal Employment Opportunity Commission (EEOC). The revisions, which include changes to the race/ethnicity and job categories, will go into effect starting with the EEO-1 report which must be filed on or before September 30, 2007.

Although the reports are not due until September 30, 2007, the EEOC is announcing its “preferred method” for how employers should obtain the relevant demographic information for the EEO-1 reports -- using a “self-identification” method.

Who has to file EEO-1 reports: (1) employers with federal government contracts of $50,000 or more and 50 employees; and (2) employers that do not have federal contracts, but have 100 or more employees. These are the first major changes to the EEO-1 reporting requirement since its introduction in 1966.

Information on the changes to the EEO-1 reporting requirement, including a sample reporting form, and a helpful question and answer document, can be found at the EEOC’s web site at http://www.eeoc.gov/eeo1/index.html.

Unemployment Insurance Tax System (UITS)
Iowa Employers can file their quarterly Employer's Contribution & Payroll Report online. The UITS also features automated calculations such as computing the taxable wages and contributions due, ePayment options enabling employers to pay their UI contributions by eCheck, Credit Card or submit a payment voucher with their paper check, save and return feature for system re-entry at a later time, and online help that will guide the user through the filing process. If you have any questions about UITS, please call UITS Help Desk at (888) 848-7442 (888-UITS4IA) or e-mail .

Employer Web Site For Child Support
Employers now may go online to www.iowachildsupport.gov to complete most of their child support business, including make payments, report newly hired or rehired employees or contractors, and report employee terminations or absences.

For more information, visit www.iowachildsupport.gov, e-mail the Iowa Child Support Recovery Unit at csrue@dhs.state.ia.us or call toll-free (877) 274-2580.

Iowa Fringe Benefit Profile
Iowa Workforce Development is working in partnership with many of the economic development groups, state partners, and business groups across the state to collect information pertaining to employer benefit packages. This information, coupled with other economic development tools, will assist businesses, community leaders, and workers to make better informed decisions on expansion initiatives, community development projects, and job offerings.
Requires Adobe Acrobat Reader.

Successful Interviewing Guide (PDF)
The revised Successful Interviewing Guide provides valuable information on the application and interviewing process. The Guide was developed by Iowa Workforce Development with input from the Iowa Civil Rights Commission and the U.S. Equal Employment Opportunity Commission.

USERRA Military Service Poster
U.S. Department of Labor officials released a new poster March 10, 2005, that they require all employers to post at their worksite. The poster is required under the federal Uniformed Services Employment and Reemployment Act (USERRA).

Iowa's Business Assistance Coordinator Network
Iowa's Business Assistance Coordinator Network works as a unit across the State of Iowa enterprise to help you effectively identify your compliance needs and requirements. Our goal is to assist you in compliance requirement needs.

Iowa WorkNet
A quarterly publication prepared by Iowa Workforce Development's Workforce Data and Business Development Bureau.
Requires Adobe Acrobat Reader.

Service Activations and Deployments

Resources For Employers And Service Members Effected By Activation And Deployments

The U.S. Department of Labor's Veterans' Employment and Training Service (VETS) has information and assistance available for employers, military personnel from all branches of the Armed Forces, National Guard and Reserves who may be activated for military service or those who have already been activated. 

The uniformed service members and their employers have certain rights and responsibilities under the Uniformed Services Employment and Reemployment Rights Act (USERRA)

Employer Support of the Guard & Reserve (ESGR) web site is available at http://www.esgr.org

Frequently asked questions and information concerning these rights and responsibilities is available via the internet. The following link will take you to the USERRA resource guide: http://www.dol.gov/vets/whatsnew/uguide.pdf.

U.S. Department of Labor Veterans' Employment and Training Service (VETS) site: http://www.dol.gov/vets/.

Frequently Asked Questions for Reservists Being Called to Active Duty: http://www.dol.gov/ebsa/faqs/faq_911_2.html.

New USERRA Military Service Poster
U.S. Department of Labor officials released a new poster March 10, 2005, that they require all employers to post at their worksite. The poster is required under the federal Uniformed Services Employment and Reemployment Act (USERRA).

To request assistance within the State of Iowa, contact either Tony Smithhart or Dennis Larson at (515) 281-9061 or use the following e-mail addresses: tony.smithhart@iwd.state.ia.us or dennis.larson@iwd.state.ia.us

Jobs and Recruitment

Iowa Workforce Development has thousands of job seekers visit our family of Web sites every day to find employment opportunities in Iowa. 

List Job Openings Online At No Cost!
Posted job openings will be replicated to the IowaJobs Web site and the IWD's Regional Portals, that list jobs available in each region. If the job pays more than $30,000 per year, it will also be posted on the Smart Career Move Web site. Jobs are published each business day.

Federal Bonding Program:
A unique tool to help a job seeker obtain and keep a job. The program issues fidelity bonds, and is sponsored by the U.S. Department of Labor. It is a business insurance policy that protects the employer in case of any loss of money or property due to employee dishonesty. It is like a "guarantee" to the employer that the person hired will be an honest worker. Click Here for details on the program. For further information contact: John Williams at (515) 281-9097 or via e-mail at John.Williams@iwd.state.ia.us.

Making Connections
A searchable database of school-to-work connecting activities offered by businesses to students.

Workforce Centers and Local Offices
Our Workforce Development Centers can assist you with your all of your hiring needs – job listings, recruitment, testing and screening of applicants. Let our team help your team!

Iowa Workforce Development (IWD) strives to improve the income, productivity and safety of all Iowans. In conjunction with state and local economic development efforts, Iowa Workforce Development assists businesses to fulfill their workforce needs.

Labor Market Information

Supplying Occupational Employment and Wage Data
IWD's Business Resource Guide (PDF 2.4 MB)

Iowa Wage Surveys
Provides a variety of wage and salary information including wage and employment estimates for Iowa, the 15 IWD regions, metropolitan statistical areas, counties and industries. For additional information, call (515) 281-5867.

Iowa Affirmative Action Data
For employers’ Equal Employment Opportunity programs to help evaluate the utilization of women and minorities in their work forces. It contains data relating to: population by gender and minority status; labor force by gender and minority group; and employment applicants by EEO-1 category recorded by Workforce Development Centers. Produced annually. For additional information: (515) 281-5116

Enhancing Economic Development

Laborshed Studies 
A laborshed assists businesses with recruitment, retention, expansion and site selection efforts. IWD conducts laborshed studies and other specialized surveys and analyses to assist community efforts to enhance their area as a place to expand and operate a business as well as live and work. A laborshed is defined as the area or region from which an employment center draws its commuting workers regardless of natural or political boundaries. Laborsheds are conducted on an “as requested” basis and the fee is based on the population of the Laborshed area. For additional information: (515) 281-4896
E-mail: Laborshed.studies@iwd.state.ia.us

Iowa Fringe Benefit Profile
Iowa Workforce Development is working in partnership with many of the economic development groups, state partners, and business groups across the state to collect information pertaining to employer benefit packages. This information, coupled with other economic development tools, will assist businesses, community leaders, and workers to make better informed decisions on expansion initiatives, community development projects, and job offerings. In addition, information from the Iowa Fringe Benefit Profile can be used to offer focal points in addressing the rising costs of benefit packages to both employers and employees; and provide guidance to forecast future benefit needs. For additional information: (515) 281-7307

Quarterly Census of Employment and Wages (QCEW)
Popular with job seekers, employers and economic developers alike, this publication contains summaries of employment and wage data from all employers covered by the state unemployment insurance laws. It includes the number of firms by employment size, lists of major employers, and employment and wages of each major industry group for the state, regions, and counties. Produced annually. For additional information: (515) 281-8185

Nonfarm Employment and Earnings (Current Employment Statistics) 
A monthly news release that makes available average weekly earnings, average weekly hours and average hourly earnings for production workers. For additional information: (515) 242-6289 or (800) 532-9793 (from Iowa)

Analyzing the Labor Market

Workforce Information Workshops for Business 
Learn how to identify growing industries and occupations, determine wage rates, assess the local labor supply and track local economic trends. Businesses can participate in educational workshops on labor market information for a specific area. This information can be used to help define your business decisions. To arrange for a workshop in your area, contact your nearest Iowa Workforce Development Center. For additional information: (515) 281-6642 E-mail: iwd.lmi@iwd.state.ia.us or Laborshed.studies@iwd.state.ia.us

Iowa Current Employment Situation
A monthly news release that contains the latest statistics on the labor force, the level of unemployed, the unemployment rate, and total employment. Analyst commentary is provided on the unemployment rate and on nonfarm employment. Optional tables include state, MSA, and county unemployment rates for the reference month compared to rates for the previous month and a year ago. For additional information: (515) 281-8182 

Iowa Workforce Development Trends 
This Web site gives key indicators of economic health and trends in the state. Key economic indicators include housing sales, motor vehicle sales, projected income, business patterns, gross state product, exports, farmland values, city costs, poverty rates, and a host of economic information that can be used to assist in making informed decisions. Historical and projected data can be downloaded as well. For additional information: E-mail: trends@iwd.state.ia.us

Iowa Workforce Information Network (IWIN) 
An electronic labor market delivery system providing data for key areas such as: business, careers, jobs, cost of living, education, population, unemployment, industries, and wages and income. In addition tools will be found that provide information on employers, workforce indicators, occupational information, and detailed maps and indicators on where people work and where people live. For additional information: (515) 281-6981

Iowa WorkNet
An analysis of current economic conditions in Iowa, featuring a topic of interest such as an explanation of the Consumer Price Index or highlights of specific industries. It contains tables of labor force data, average wages and hours, and data about unemployment insurance claimants. This is produced quarterly.
For additional information: (515) 281-8182 

Labor Force Summary Tables
The most widely used economic measures of the economy. They quantify the labor force, employment, unemployment, and unemployment rate for the state, counties, metropolitan areas, and cities with a population of 25,000 or larger. Also included is employment within major industry groups. Information is updated monthly. For additional information: (515) 281-8182

Iowa Workforce Development’s Regional Web Sites
Our 15 regional workforce development partnerships throughout Iowa are ready to meet your workforce and workplace needs. Visit the Web site for your multi-county area to discover services and jobs available to you. In addition, we provide regional data on the economy, jobs and careers and other publications and services.

Regional Profiles
A blueprint, a map, a design, a plan… you need one for most successful ventures. The regional profiles provide the latest information about jobs and workers in your multi-county labor area. For additional information: (515) 281-8185

Regulatory Information

Iowa Workforce Development has regulatory responsibilities in the following areas. Click on the links below to find answers to your regulatory questions:

Labor Services – OSHA enforcement; boiler, elevator and amusement ride inspections; child labor; asbestos abatement licensing; contractor registration; labor laws and administrative rules; and required reporting of hazardous chemicals.

Workers’ Compensation – reporting requirements, frequently asked questions, hearing schedules, publications and more.

Unemployment Insurance – contribution rate tables, rate computation for employers, benefit charges, appeals, and forms and publications.

Worker Adjustment and Retraining Notification (WARN) Act – notification requirements of a layoff or closing and current WARN notices from Iowa companies.

Required Posters

State Government:

Federal Government:

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Search Engine

Is there something you are looking for but can't find? Use our Site Search to search across Iowa Workforce Development's family of Web sites.

Services Provided

Iowa Workforce Development provides the following services to Iowa businesses:

Business Closings/Downsizings:
Should your business experience a closing or restructuring, IWD staff and its partners are ready to help employees make the transition to other employment.  Laid off workers are provided access to services, including financial support and training.  Check out our new service for businesses experiencing a downsizing of 30 or more people... Iowa Advantage. 

Business Service Representatives:
Each region has Business Service Representatives to assist local businesses with recruitment needs, large or small, coordination of career or employment fairs, and access to IWD products and services.  Contact the Business Service Representative in your region for more information on how this one-on-one service can save your business time and money.

Career and Employment Fairs:
Career and employment fairs are held in all regions in Iowa, offering employers and job seekers the opportunity to interact at a single location. Employers are charged a nominal fee to cover advertising costs.

Employer Councils of Iowa:
Employer Councils of Iowa
add a business perspective in advising Iowa Workforce Development. They provide opportunities for businesses to exchange information and develop education programs for businesses.

Iowa Access:
Iowa Access provides services to help persons with disabilities be productive members of the Iowa workforce. Workforce partners in Iowa have developed information and resources designed to match the skills of Iowans with disabilities with careers for Iowa’s job seekers, businesses and workforce service providers.

Iowa Workforce Development Agency Calendar:
Iowa Workforce Development's event calendar lists of career fairs, workshops, meetings, conferences and seminars throughout the state.

Iowa Workforce Development News Releases:
Get all of the news releases issued by Iowa Workforce Development online. Subscribe online to our free e-mail news release service.

Meeting Space:
Want to interview or test prospective applicants away from your office? IWD offers free meeting rooms to employers for job interviews (when available) and Resource Center space for employers to display and distribute job information.

New Iowan Centers:
New Iowan Centers are designed to support workers, businesses, and communities with information, community service referrals, job placement, translations, language training, and resettlement assistance, as well as technical and legal assistance concerning forms and documentation.

Recruitment:
To find a broad range of employees to choose from, jobs listed with IWD are posted in our local offices, regional job listings, and on multiple Internet sites: IowaJobs, IWD Regional Job Site Searches, and Smart Career Move.  Jobs listed on Smart Career Move must pay a minimum of $30,000 per year.

Reverse Referrals:
This service directs all interested job seekers to apply for openings at the IWD offices, freeing the employer’s time for other tasks.

School to Work:
School-to-Work Student Resources link young people with career exploration activities. Making Connections is a searchable database for School-to-Work activities offered by employers to students and educators.

Tax Liability Information:
IWD field auditors work with new and existing employer accounts, including assistance with determining tax liability, current and delinquent quarterly reporting, auditing of employer records, and determining worker status.

Testing Services:
Planning on hiring a new secretary who must type 50 words per minute?  IWD staff can administer - at no charge to the business or job seeker - proficiency tests for Typing, 10-Key and Data Entry. 

Veteran’s Services:
Veteran Service Representatives can assist you with all levels of staffing needs through use of a statewide database. They can also provide information concerning employment rules and regulations pertaining to veterans.

Work Permits:
The IWD staff authorizes work permits and certificates of age for young people entering the job market.

Contact Us

Region 1 
Barb Hyke - Business Representative for Decorah, New Hampton and Oelwein 
E-mail: barb.hyke@iwd.state.ia.us 
Telephone: (563) 382-0457 ext. 104,
Charlotte Miller - Business Representative for Dubuque and Delaware counties
E-mail: charlotte.miller@iwd.state.ia.us
Telephone: (563) 556-5800 ext. 114
Ray Owensby - Business Representative for Dubuque and Delaware counties
E-mail: ray.owensby@iwd.state.ia.us
Telephone: (563) 556-5800 ext. 104
Wendy Mihm-Herold - Business Representative (region-wide)
E-mail: wendy.mihm-herold@iwd.state.ia.us
Telephone: (563) 382-0457 ext. 111
Roger Thomas - Pilot Project Fee for Service
E-mail: roger.thomas@iwd.state.ia.us
Telephone: (563) 382-0457
This region in northeast Iowa includes Allamakee, Chickasaw, Clayton, Delaware, Dubuque, Fayette, Howard and Winneshiek  counties with Iowa Workforce Development offices in Dubuque, Decorah, Manchester, New Hampton and Oelwein. Visit the Region 1 Web portal for more information about their services.

Region 2
Terry Schumaker - Business Representative (region-wide)
E-mail: terry.schumaker@iwd.state.ia.us
Telephone: (641) 422-1541
This region in north central Iowa includes Cerro Gordo, Worth, Franklin, Winnebago, Hancock, Floyd and Mitchell counties, with Iowa Workforce Development offices in Charles City, and Mason City. Visit the Region 2 Web portal for more information about their services.

Region 3
Carol Morgan - Business Representative (region-wide)
E-mail: carol.morgan@iwd.state.ia.us
Telephone: (712) 262-1971 ext. 126
This region in northwest Iowa includes the counties of Clay, Dickinson, Emmet, Kossuth and Palo Alto with Iowa Workforce Development offices in Algona, Emmetsburg, Estherville, Spencer and computer access in Spirit Lake. Visit the Region 3 Web portal for more information about their services.

Region 4
Carol Morgan - Business Representative (region-wide)
E-mail: carol.morgan@iwd.state.ia.us
Telephone: (712) 262-1971 ext. 126
This region in uppermost northwest Iowa includes Lyon, O'Brien, Osceola and Sioux counties with Iowa Workforce Development offices in Sioux Center, Sheldon, and computer access in Rock Rapids and Sibley. Visit the Region 4 Web portal for more information about their services.

Region 5
Sara Messerly - Business Representative (region-wide)
E-mail: sara.messerly@iwd.state.ia.us
Telephone: (515) 576-3131
This region in upper central Iowa includes Buena Vista, Calhoun, Hamilton, Humboldt, Pocahontas, Webster and Wright  counties with Iowa Workforce Development offices in Clarion, Fort Dodge, Humboldt, Pocahontas, Storm Lake and Webster City. Visit the Region 5 Web portal for more information about their services.

Region 6
Ronee Slagle - Business Representative  (region-wide)
Email: ronee.slagle@iwd.state.ia.us
Telephone: (641) 236-4732
This region in central Iowa includes Hardin, Poweshiek, Marshall and Tama counties with Iowa Workforce Development offices in Iowa Falls and Marshalltown. Visit the Region 6 Web Portal for more information about their services.

Region 7
Dee Gardner - Business Representative (region-wide)
E:mail: dee.gardner@iwd.state.ia.us
Telephone: (319) 235-9778 ext. 21
This region in north central Iowa includes  Black Hawk, Bremer, Buchanan, Butler, Grundy counties with Iowa Workforce Development offices in Waverly and Waterloo. Visit the Region 7 Web portal for more information about their services.

Region 8
Lori Wirtz - Business Representative for Carroll Greene and Sac Counties
E-mail: lori.wirtz@iwd.state.ia.us
Telephone: (712) 792-2685
Mike Wanser - Business Representative for Audubon and Guthrie Counties
E-mail: mike.wanser@iwd.state.ia.us
Telephone: (712) 792-2685 - Carroll
Rosella Lally - Business Representative for Crawford County
E-mail: rosella.lally@iwd.state.ia.us
Telephone: (712) 263-6102 
This region in west central Iowa includes Audubon, Carroll, Crawford, Greene. Guthrie and Sac counties with Iowa Workforce Development offices in Carroll and Denison. Visit the Region 8 Web portal for more information about their services for more information about their services.

Region 9
Michael Witt - Business Representative (region-wide)
E-mail: michael.witt@iwd.state.ia.us
Telephone: (563) 445-3225
This region in eastern Iowa includes Clinton, Jackson, Muscatine and Scott counties with Iowa Workforce Development Offices in Clinton, Davenport, Maquoketa and Muscatine. Visit the Region 9 Web portal for more information about their services.

Region 10
Frank Rubero - Business Representative (region-wide)
E-mail: frank.rubero@iwd.state.ia.us
Telephone: (319) 365-9474 Ext.1200
This region in east central Iowa includes Benton, Cedar, Iowa, Johnson, Jones, Linn, and Washington counties with Iowa Workforce Development offices in Cedar Rapids, Iowa City and Washington. Visit the Region 10 Web portal for more information about their services.

Region 11
Kristi Judkins - Business Representative ( region-wide)
E-mail: kristi.judkins@iwd.state.ia.us
Telephone: (515) 281-9621
Craig Immerfall - Business Representative (region-wide)
E-mail: craig.immerfall@iwd.state.ia.us
Telephone: (515) 242-5985
Gloria Cano - Business Representative for Des Moines Metro Area
E-mail: gloria.cano@iwd.state.ia.us
Telephone: (515) 281-9649
Jane Repp - Business Representative for Newton Metro Area and Jasper County
E-mail: jane.repp@iwd.state.ia.us
Telephone: (641) 792-5131
Janet Petty - Business Representative for Knoxville Metro Area and Marion County
E-mail: janet.petty@iwd.state.ia.us
Telephone: (641) 842-3972
Joy Hol - Business Representative Pella Metro Area and Marion County 
E-mail: joy.hol@iwd.state.ia.us
Telephone: (641) 628-4511
This region in central Iowa includes Boone, Dallas, Jasper, Madison, Marion, Polk, Story and Warren  counties with Iowa Workforce Development offices in Ames, Boone, Des Moines, Knoxville, Newton, Pella and Perry. Visit the Region 11 Web portal for more information about their services.

Region 12
Diane Neri - Business Representative (region-wide)
E-mail: diane.neri@iwd.state.ia.us
Telephone: (712) 233-9030 ext. 1037
This region in western Iowa includes Cherokee, Ida, Monona, Plymouth and Woodbury counties with Iowa Workforce Development offices in Cherokee and Sioux City with computer access in Battle Creek, Ida Grove and Onawa. Visit the Region 12 Web portal for more information about their services.

Region 13
Lynda Fox - Business Representative (region-wide)
E-mail: lynda.fox@iwd.state.ia.us
Telephone: (712) 242-2100
This region in southwest Iowa includes Cass, Fremont, Harrison, Mills, Page, Pottawattamie and Shelby counties with Iowa Workforce Development offices in Atlantic, Clarinda, Council Bluffs, Glenwood, Harlan and Shenandoah. Visit the Region 13 Web portal for more information about their services.

Region 14
Sara Daughenbaugh - Business Representative (region-wide)
E-mail: sara.daughenbaugh@iwd.state.ia.us
Telephone: (641) 782-2119 ext. 24
This region in southern Iowa includes Adair, Adams, Clarke, Decatur, Montgomery, Ringgold, Taylor and Union counties with Iowa Workforce Development offices in Osceola, Red Oak and Creston. Visit the Region 14 Web portal for more information about their services.

Region 15
Jim Couch - Business Representative (region-wide)
E-mail: jim.couch@iwd.state.ia.us
Telephone: (641) 684-5401 ext. 115
This region in southern Iowa includes Appanoose, Davis, Jefferson, Keokuk, Lucas, Mahaska, Monroe, Van Buren, Wapello and Wayne counties with Iowa Workforce Development offices in Centerville, Fairfield, Oskaloosa and Ottumwa. Visit the Region 15 Web portal for more information about their services.

Region 16
Yvette Harris - Business Representative (region-wide)
E-mail: yvette.harris@iwd.state.ia.us
Telephone: (319) 753-1671
This region in southeastern Iowa includes Des Moines, Henry, Lee and Louisa counties with Iowa Workforce Development offices in Burlington, Fort Madison, Keokuk and Mount Pleasant. Visit the Region 16 Web portal for more information about their services.

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Des Moines, Iowa 50319-0209
Telephone: (515) 281-5387 or (800) JOB-IOWA - (800) 562-4692
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